These Terms of Service (“Terms”) govern your access to and use of our website, platform, APIs, applications, and related services (collectively, the “Service”).

Tropicalia is an infrastructure and orchestration platform for contextual engineering. We help individuals and organizations organize, index, and prepare proprietary data—such as documents, databases, emails, code, and other sources—so it can be used as contextual memory for AI systems and agents.

PLEASE READ THESE TERMS CAREFULLY

If you are using the Service on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity, and “you” refers to that entity.

If you do not agree to these Terms, you may not access or use the Service.

1. Tropicalia Service Overview

1.1 What the Service Does
The Service provides tools and infrastructure to ingest, organize, index, and retrieve data for use as contextual memory by AI systems and agents.

1.2 AI and Automation
The Service may use artificial intelligence, machine learning, and automated processes to analyze, structure, and retrieve data. Outputs generated using the Service may be incomplete, inaccurate, or misleading and should not be relied upon as factual or professional advice.

1.3 Evolving Technology
You acknowledge that AI-based systems are probabilistic and evolving. Tropicalia does not guarantee accuracy, correctness, or reliability of any output, retrieval, or inference generated through the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that:

You are at least 18 years old

You have not been suspended or banned from the Service

Your use complies with all applicable laws and regulations

3. Accounts and Registration

3.1 Account Creation
Certain features require account registration. You agree to provide accurate, complete, and up-to-date information.

3.2 Account Security
You are responsible for safeguarding your credentials and all activity under your account. Notify us immediately if you believe your account has been compromised.

4. Payments and Subscriptions

4.1 Pricing
Tropicalia may offer free and paid plans. Pricing may change with prior notice.

4.2 Subscriptions
Paid plans may renew automatically unless canceled before the renewal date.

4.3 Non-Payment
We may suspend or terminate access to the Service for unpaid fees.

5. Licenses

5.1 Limited License
Subject to compliance with these Terms, Tropicalia grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for internal business or personal use.

5.2 Restrictions
You may not:

Reverse engineer, decompile, or attempt to extract source code

Circumvent security or access controls

Use the Service to train or improve competing AI or retrieval systems without express permission

Resell, sublicense, or commercially exploit the Service except as authorized

5.3 Feedback
Any feedback you provide may be used by Tropicalia without restriction or compensation.

6. Ownership and Intellectual Property

The Service, including all software, infrastructure, designs, and documentation, is owned by Tropicalia or its licensors and protected by intellectual property laws. No rights are granted except as expressly stated.

7. Third-Party Services

7.1 Integrations
The Service may integrate with third-party tools or platforms. Tropicalia is not responsible for third-party services or their handling of your data.

7.2 Third-Party Software
Certain components may be governed by open-source or third-party licenses.

8. User Content

8.1 Your Content
You retain ownership of content you upload, ingest, or connect to the Service (“User Content”).

8.2 License to Tropicalia
You grant Tropicalia a worldwide, royalty-free license to host, process, store, transform, and retrieve User Content solely to operate and improve the Service.

8.3 Your Responsibility
You represent that you have all necessary rights and permissions to provide User Content.

9. Communications

You consent to receive operational and promotional communications via email or other electronic means. You may opt out of promotional communications at any time.

10. . Prohibited Conduct

You agree not to:

Use the Service for illegal or unauthorized purposes

Upload data you do not have rights to use

Interfere with or disrupt the Service

Attempt to access other users’ data without authorization

Misuse the Service to generate deceptive or harmful outputs

11. . Copyright and IP Complaints

We respect intellectual property rights. If you believe content infringes your rights, contact us with sufficient detail to investigate.

12. Termination and Service Changes

12.1 Termination
We may suspend or terminate access at any time for violation of these Terms or for any reason.

12.2 Effect of Termination
Upon termination, your access rights cease, but payment obligations and certain provisions survive.

12.3 Service Modifications
We may modify or discontinue parts of the Service at any time without liability.

13. Indemnification

You agree to indemnify and hold harmless Tropicalia from claims arising out of your use of the Service, violation of these Terms, or infringement of third-party rights.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TROPICALIA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

THE SERVICE DOES NOT PROVIDE LEGAL, FINANCIAL, MEDICAL, OR PROFESSIONAL ADVICE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TROPICALIA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU IN THE PRIOR 12 MONTHS OR (B) USD $100.

16. Dispute Resolution and Arbitration

Except where prohibited by law, disputes shall be resolved through binding, individual arbitration, and you waive the right to a jury trial or class action.

17. Miscellaneous

Governing Law: State of California, USA

Entire Agreement: These Terms constitute the entire agreement

Privacy Policy: Incorporated by reference

18. Contact

• Contact: support@tropicalia.dev

• Website: tropicalia.dev